Blog
As with my laptop, I have a policy of giving my website a make-over every two years. The previous revision was introduced in early 2009, and has received many positive comments from visitors to the website.
Having made the decision to integrate the web design and web hosting units of my business more closely under the Marathon Software banner, it was obvious that the content of the website would need updating. While the previous iteration was clean and functional, it made sense to adopt a new "look and feel" to take advantage of advances in website technology.
After several months of evaluation and testing, I am very pleased to announce the introduction of our new online support system, ClientExec.
This platform has been selected to enable us to streamline our support process, and introduce new features to help manage the increasing volume of electronic support requests.
Over the past 2 years, some of you will be aware that I have been providing web hosting and web design services through another business unit. It became apparent that this was not the best way to operate the two business units, and so with effect from 1st February 2012, the other business unit will be merged into Marathon Software.
We have recently implemented an online booking system to enable you, our clients, to book time with our consultant.
How do you access it?
To access the booking system, you will need to be logged in. You can do this by clicking on the Your Account menu option, and entering your username and password. Once logged in, select the My Account button and then select Calendar from the menu on the right. You will be able to see our existing commitments, and also make a booking for any of the free time slots.
Mark Matheson recently attended the Service Manager training course conducted by Technisoft's Mark Kornhauser in Sydney.
While Service Manager has long been an established product in the Sage ACCPAC ERP "family", it has continued to mature and grow and offers an extensive range of features, benefits and industries. Coupled with its many awards, Service Manager continues to offer excellence in both features and service.