If you have lodged a support ticket in our online support portal, you should have received a notification advising you of the assigned ticket number.

To find the ticket online: -

• Navigate to http://www.marathonsoftware.com.au/support
• Click the Ticket Search button
• Enter the email address you used to submit the ticket and the assigned ticket number
• Click the Submit button

You will be taken to the ticket details online, showing the full thread.

Some people have reported that when viewing our website, that the right-hand edge is being cut off, and they have to use the horizontal scroll bars to see the items in the right-hand column.

We have noticed this only seems to occur in Google Chrome, and appears to be to do with a default setting in Chrome.

The suggested solution is to click on the little spanner icon in the top tight-hand corner of Chrome, and next to the "Zoom" menu option, click the "-" button and reduce the Zoom to 100%.  You can see the setting in question in the screenshot to the left.

That should resolve the issue.

Note: If you are experiencing the issue in another browser, each browser has a similar setting you should be able to change.

K2 is an incredibly powerful and flexible extension that allows for stunning control of your Joomla content.  This module is based on the standard K2 content display module.  Rather than display all items with a category/tag, this module displays content that is associated with the currently viewed K2 item.

You'll never have to work through menu's to access the Joomla back-end Control Panel.

Provides a quick link icon to the Control Panel on your Joomla! back-end menu-bar.

Features

• Easy-access Icon
• Now works in 1.5 Native

Never again have to work through several menu's to get access to K2.

This extension provides a quick link icon to the K2 Dashboard on your Joomla! back-end menu-bar.

Features

• Easy-access Icon
• Now works in 1.5 Native mode

There are three ways that a support ticket can be submitted: -

• Email - send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.
• Website - Navigate to http://www.marathonsoftware.com.au and click the Support tab on the left-hand side of the screen
• Portal - Navigate to http://www.marathonsoftware.com.au/support and click the Submit Ticket button

We restrict membership of the site to the following groups of people: -

• Marathon Software clients
• Sage Accpac Business Partners
• Sage Accpac 3rd Partner Developers

We apologise if your membership request has been rejected.  Please use the Contact Us page if you feel your request should be reconsidered.  Make sure you tell us when you tried to join us, and all your details so we can check our database.

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We focus on what our business customers and designers really want from a web hosting plan; maximum performance, experienced technical support on hand, an abundance of features and an easy to use Online Control Panel for quick, efficient and easy administration.